Outcome.Builders B.V.
Ekris 29
3931 PT Woudenberg
The Netherlands
Chamber of Commerce (KvK): 96367563
VAT number: NL867580380B01
Email: hello@tombarten.com
Website: www.outcome.builders
Effective as of: 06-02-2026
In these General Terms and Conditions, the following definitions apply:
2.1 These General Terms and Conditions apply to all offers, agreements, Programs, services, and collaborations between the Provider and the Expert, unless explicitly agreed otherwise in writing.
2.2 Program-specific scopes, timelines, deliverables, access rights, and fees may be defined in separate written agreements or onboarding documentation and shall supplement these General Terms and Conditions.
2.3 In the event of any inconsistency, the program-specific agreement shall prevail over these General Terms and Conditions.
3.1 The Provider offers Programs that may follow a done-for-you, done-with-you, or done-by-you delivery model.
3.2 The nature, level of involvement, and responsibilities of both parties differ per Program and are defined in the applicable documentation.
3.3 The Provider reserves the right to refuse, suspend, or terminate participation in a Program at its discretion, subject to these General Terms and Conditions.
4.1 Access to Programs, materials, tools, platforms, communities, calls, and recordings is granted for the duration specified in the applicable Agreement only.
4.2 Access automatically expires at the end of the agreed term, unless explicitly agreed otherwise in writing.
4.3 The Expert acknowledges that Program content, tools, and materials may be updated, modified, or removed over time.
4.4 Continued access after completion of a Program requires a new agreement or renewal under separately agreed terms.
5.1 Deliverables differ per Program and are explicitly defined in the applicable Agreement or onboarding documentation.
5.2 The Provider delivers strategic guidance, education, frameworks, tools, and where applicable execution services, with reasonable care and professionalism.
5.3 The Provider does not guarantee revenue growth, profit, client acquisition, or any specific business outcome.
5.4 The Expert acknowledges that results depend on individual execution, skills, effort, market conditions, and external factors beyond the Provider’s control.
6.1 All prices are stated in euros and are exclusive of VAT, unless explicitly stated otherwise.
6.2 Payment terms, including upfront fees, installment plans, retainers, or revenue-based fees, are defined in the applicable Agreement.
6.3 All payments are final. No refunds are provided for any reason, including early termination, dissatisfaction, changes in personal or business circumstance, or non-participation.
6.4 Chargebacks or payment disputes initiated by the Expert shall be considered a material breach of this Agreement. The Provider reserves the right to dispute such claims and to suspend or revoke access immediately.
6.5 The Provider may suspend access to Programs or services in the event of overdue payments.
6.6 The Provider reserves the right to terminate thisAgreement with immediate effect if the Expert repeatedly fails to meet agreed deadlines, misses scheduled calls without prior notice, or otherwise fails toactively participate in the collaboration. In such cases, no refunds or creditswill be issued.
7.1 Unless explicitly included in writing, the following costs are excluded and remain the responsibility of the Expert:
8.1 The Expert is responsible for timely input, decision-making, implementation where applicable, and active participation in the Program.
8.2 The Provider is responsible for delivering the agreed services in accordance with the selected Program and Agreement.
8.3 Delays caused by the Expert may result in timeline adjustments without affecting payment obligations.
9.1 Communication methods, response times, and availability depend on the selected Program and are defined in the applicable documentation.
9.2 The Expert agrees to engage respectfully and professionally in all communications, communities, and collaborative environments.
9.3 The Provider reserves the right to revoke access to Programs, communities, or platforms if the Expert engages in disruptive, unethical, disrespectful, or inappropriate behaviour.
9.4 Access revocation due to conduct does not entitle the Expert to any refund.
10.1 Upon completion of the initial program, the Expert may request continued strategic support or advisory services from the Provider.
10.2 Any such continuation shall be subject to a new written agreement and may be offered in the form of a retainer arrangement —monthly, quarterly, or for another agreed-upon duration — with terms and fees to be mutually agreed upon by both Parties.
10.3 The continuation of services is not included in thisAgreement and falls outside the scope of the current deliverables, payment terms, and program structure.
10.4 The Expert may, at any time during the program, request an upgrade to a higher-level collaboration. Such an upgrade shall require a separate written agreement outlining the updated scope, deliverables, and payment terms.
11.1 During the term of this Agreement and after itstermination, regardless of the reason for termination, both Parties agree notto disclose, in any form and to any third party (including employees of theother Party, unless such disclosure is necessary for the performance of theirduties), any confidential information, business affairs, or matters of asensitive nature related to the other Party and/or its affiliated entities,which have come to their attention in the context of this collaboration and ofwhich the confidential nature is known or reasonably should be known.
11.2 Except where required by law, neither Partyshall, without prior written consent of the other Party, disclose or otherwisemake available any non-public information concerning any aspect of the otherParty or the subject matter of this Agreement to third parties, during or afterthe term of this Agreement. This provision shall not prevent either Party fromsharing such non-public information as reasonably necessary to fulfill itsobligations under this Agreement.
11.3 Notwithstanding the above, the Expert grants theProvider permission to reference the collaboration, including general results,logo, testimonial statements, and/or anonymized performance metrics, forcommercial and promotional purposes such as on the Provider’s website,presentations, or marketing materials. Sensitive information (e.g., detailedrevenue figures, client names, or personal data) will not be disclosed withoutseparate written consent.
12.1 All pre-existing intellectual property of the Provider, including frameworks, methodologies, systems, templates, tools, and materials, remains the exclusive property of the Provider.
12.2 The Expert is granted a limited, non-exclusive, non-transferable, and personal license to use Program materials solely for their own business and educational purposes during the term of the Program.
12.3 The Expert may not copy, distribute, resell, sublicense, or use the Provider’s intellectual property in other programs, trainings, or commercial products without prior written consent.
12.4 Deliverables created specifically for the Expert remain the property of the Provider until full payment has been received. Transfer of rights, if applicable, shall be confirmed in writing.
12.5 The obligations set out in this Section shall remain in full force and effect after the termination or expiration of this Agreement.
13.1 Agreements are entered into for a fixed term unless explicitly agreed otherwise in writing.
13.2 Early termination by the Expert does not entitle the Expert to any refund.
13.3 Payment obligations, including any revenue-based fees, remain fully enforceable for the agreed period.
13.4 Notwithstanding the above, eitherParty may terminate this Agreement with immediate effect, without judicialintervention and without prior notice of default, in the event that:
14.1 The Provider does not guarantee specific outcomes or success, including but not limited to revenue growth,profit increase, client acquisition, or any other measurable business result.
14.2 All services provided by the Provider — including but not limited to strategic advice, frameworks, models, templates, and business systems — are intended foreducational and informational purposes only. The Expert acknowledges that business success depends primarily on their own actions, execution, decisions ,effort, and external market conditions, all of which are outside the Provider’s control.
14.3 The Provider shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of its services. This includes, but is not limited to, loss of revenue, profit, goodwill, data, or business opportunities.
14.4 TheExpert acknowledges that the Provider is not providing financial, legal, tax, or investment advice. Any actions or decisions taken by the Expert based oninsights or recommendations from the Provider are made at the Expert’s sole discretion and risk.
14.5 The Provider’s total liability shall always be limited to the amount actually paid by the Expert for the relevant Program.
15.1 These General Terms and Conditions are governed by the laws of the Netherlands.
15.2 Any disputes shall be submitted to the exclusive jurisdiction of the competent court in Amsterdam.
15.3 If any provision is found invalid or unenforceable, the remaining provisions remain fully effective.
15.4 These General Terms and Conditions constitute the entire agreement between the parties unless supplemented by written agreements.
By purchasing, enrolling in, or participating in any Program or service of Outcome.Builders B.V., the Expert confirms acceptance of these General Terms and Conditions.